Lumens CSR Social Corporate Responsibility

1.Commitment and policy

We promise to continue to practice the responsibilities of social citizens and work hard to protect the planet.

Our promise

"We are honored to provide customers with high-quality and environmentally friendly information products, Committed to let all customers enjoy high-quality service experience, We also strive to fulfill the responsibilities of social citizens and work hard to protect the earth. "

Lumens／General manager

Lumens Vision

Employee care, social improvement, and sustainable environment.
 

Policies and goals

Lumens is committed to promoting the corporate social responsibility management system and formulating relevant policies and goals.
 

Continuous improvement and implementation of corporate social responsibility

PureCSR policy

• Comply with environmental protection and labor safety laws.
• Cherish natural resources and actively carry out pollution prevention.
• Reduce environmental impact and safety and health risks.
• Meet customer needs and realize green enterprise.
• Comprehensively promote corporate social and environmental responsibility.
• Full participation and continuous improvement.

Preserve Client Confidentiality to win customers' confidence

Confidentiality policy
Information, assets and documents concerning the company's business transactions with customers are considered confidential information that should be protected. Colleagues should be responsible for the protection and confidentiality of the information, assets and documents within the scope of the business they are engaged in; have the responsibility not to disseminate the information, assets and documents of the known business; Observation is not the responsibility of obtaining; and should be aware of and strictly enforce the confidential information of customers or companies without leaking or disseminating, so as to provide customers with a complete information confidential environment and win customer confidence.

Concern about conflict minerals and due diligence

Conflict Minerals Statement
Purchase of “conflict minerals” (gold, Tungsten, tin and tantalum) and cobalt mines will indirectly fund or benefit armed groups related to human rights violations, and these minerals are likely to flow into the supply chain of the electronics industry. In order to solve this problem, Lumens has introduced a due diligence plan for conflict minerals since 2012. Lumens encourages suppliers to follow the OECD guidelines and transparently disclose conflict minerals and cobalt mines contained in products and components. Suppliers are required to quote the conflict minerals report template (CMRT) and cobalt minerals report template (CRT) to expose the supply chain Smelter information report of gold, tungsten, tin, tantalum and cobalt mines used. In addition, Lumens does not prohibit the use of qualified smelters from conflict areas, and promotes the "RMI Qualified Smelter List" in the supply chain to encourage smelters to participate in the "Responsible Minerals Guarantee Process". Lumens respects international human rights and continues to pay attention to this issue, fulfill our commitments and comply with the Code of Conduct of the Responsible Business Alliance RBA (formerly EICC), and fulfill the responsibilities of corporate citizens.

Orderly business and sustainable business

Code of Business Ethics
Lumens is committed to pursuing business ethics and operating on the principle of integrity. Anyone should observe the highest standards of integrity, prohibit any form of corruption, extortion and embezzlement of public funds. Employees should observe the following principles when engaging in various businesses:

• We should uphold the principles of integrity and fairness to handle customer business transactions.
• Do not take advantage of the relationship on duty to receive gifts and invitations from others.
• Do not use the convenience of your position to engage in direct or indirect profit-making activities to obtain improper benefits or other fraud.
• Do not take advantage of opportunities in your position to defraud others.
• Except for dealing with the company's related business, the company's name may not be used externally.
• Don't use the company's resources, information, or the convenience of position to gain private gain.

About PureCSR

Implement management system to create sustainable management

Lumens is one of the Pegatron companies. In order to implement the CSR commitment, it introduced PureCSR management system. PureCSR is the abbreviation of PEGATRON Corporate Social Responsibility, P stands for PEGATRON N, u stands for unlimited & universal, re stands for reduction, reuse, recycle, recovery, replacement & repair, etc. This means that we will continue to improve and move towards a company that fulfills its corporate social responsibilities. The purpose of this management system is to establish and implement corporate social responsibility and safety and health policies. The policy follows the five requirements of the RBA (formerly EICC) (including labor, health and safety, environment, ethics and management system), environment The requirements of management system standards and occupational safety and health management system standards are formulated. It is hoped that the continuous operation and improvement of the management system will create favorable conditions for the company's sustainable operation.

2. Sustainable environment

Management of chemical substances in CIP products

In response to issues such as earth resources, environmental protection, and climate change that have received high attention, Jieyang, as a part of the industrial supply chain, in order to comply with the trend of environmental protection, protect the rights and interests of customers and fulfill the responsibility of citizens of the earth, Jieyang has made great efforts in design, development, procurement, In all links of production and delivery, the management of chemical substances contained in products is implemented. In the entire supply chain related to manufacturing, we fully cooperate with the laws and regulations of countries around the world on the prohibition or restriction of relevant harmful substances, and will strive to promote environmental protection. Products subject to regulations (WEEE, RoHS, PFOS, REACH, Continental RoHS), adhere to the belief of green environmental protection and protecting the earth's resources, in order to achieve the goal of mutual assistance and co-prosperity in the industrial chain and the social responsibility that enterprises should fulfill.
 

Waste management

Source reduction and proper recycling

The sources of the company's business waste are mainly research and development materials, waste products, packaging materials and employees' domestic waste. Reduce the impact on the environment through strict classification and management mechanisms, and entrust legal and responsible recycling manufacturers to deal with hazardous business waste. The principle of waste treatment is mainly recycling and reuse. The parts that cannot be recycled and reused will be destroyed by means such as crushing and then recycled and reused. Basically, it is not treated as landfill, and part of the waste will be treated by incineration; in the future, the goal will be to reduce the proportion of incineration to reduce the generation of pollution year by year.
 

Water resources management

Implement water conservation and properly handle

The company's product production process does not require water, nor chemical agents that will pollute the water. Therefore, the company's water resources management is mainly in the management of employees 'domestic water, which mainly includes employees' water conservation announcements and equipment are imported into water-saving designs. Domestic water discharge also meets the requirements of environmental protection laws, so it will not affect the surrounding surface water bodies.
 

Air pollution prevention

Promote green processes to prevent air pollution

The company's production processes have all introduced green processes, so up to 99.8% of the processes have no smoke, steam and organic solvent volatilization. For the remaining 0.2% of the processes, their emissions are also very small, which has a slight impact on air quality. However, the company still replaces the original flammable organic solvents with low-pollution environmentally friendly fluxes or water-based fluxes, and introduces filtering equipment to filter these trace gases, so that the gases discharged into the air comply with local national laws and regulations. It also guarantees that employees can work in an environment free of air pollution.

3. Workplace health and safety

Occupational safety and health management

Implement safety and health control and strengthen workplace safety

Lumens attaches great importance to the safety and health risk assessment and management of the overall operation. Not only does it regularly conduct corporate social responsibility related risk investigations, assessments, controls and reviews, each operation center and factory area also implements operating environment measurement and conducts workplaces in accordance with local laws every year Exposure assessment to ensure the safety and health of all colleagues and the quality of the working environment. We use occupational safety and health control measures to prevent disasters and perform emergency response-related operations. We regularly maintain and maintain fire fighting equipment and appliances. More than one emergency response training and more than one escape training, regularly update the internal fire control group, and supervise and manage fire and electricity every month. In order to implement access control, identification control personnel are used to enter and exit the factory area to strengthen workplace safety. In terms of risk communication, in addition to regular management committees and feedback from employees ’suggestion boxes, in education and training and daily publicity, risk identification, control, and feelings are also listed as key items in communicating with colleagues.

Risk assessment

Reduce occupational disasters through risk assessment

Evaluate the safety and health risks that may arise under various operating conditions, and then take appropriate management measures and control strategies to prevent occupational disasters.
 

Emergency response

Strengthen resilience through regular drills

For each emergency response, the company clearly defines the organizational structure and personnel responsibilities, and develops emergency response procedures based on the disaster level. The emergency response plan also incorporates the post-disaster organization, authority, responsibility, and recovery plan processes. For fires, typhoons, earthquakes, chemical leaks, liquid gas leaks, and emerging infectious diseases, an emergency response plan is drawn up, and through regular drills and education and training, the emergency response team's ability to respond and employees' hazard awareness are enhanced. For emerging infectious diseases, an epidemic prevention team was established to monitor the development of the epidemic situation at home and abroad, and integrate epidemic prevention materials in a timely manner.
 

Health promotion

Establish a sound health management system

Employees are the company's biggest asset. Therefore, the company naturally spares no effort in the health care of colleagues. Lumens provides diverse work and life integration programs such as health management, health promotion, occupational hygiene and employee assistance programs. The company occasionally organizes health promotion activities, including regular health checks for employees, training of first-aid personnel, health talks, and weight management activities.
 

Employee communication

Provide diverse communication channels

In order to allow employees to get the most complete attention and care, we encourage colleagues to use various channels to express their opinions, let colleagues express their opinions through different channels, and allow the company to listen to colleagues' voices in various ways to improve the organizational culture and environment Atmosphere. Communication channels include employee opinion mailbox, employee assistance program (EAP, Employee Assistance Program), employee welfare committee consultation, general manager's words, service hotline of each department, employee psychological consultation hotline, medical hotline, grievance mechanism, etc. The free semi-annual dinners of various departments allow department heads and employees to easily communicate and connect feelings in a relaxed environment.

4. Corporate citizen

Responsible Business Alliance (formerly Electronic Industry Citizenship Alliance)

Comply with RBA (formerly EICC) Code of Conduct

Lumens is committed to complying with the RBA Code of Conduct, which covers five major aspects, including labor, health and safety, environment, ethics, and management systems, and is committed to extending the code of conduct to the supply chain and using its best Social responsibility. The industry pays attention to the issues and trends of industry sustainability discussed by RBA, and responds to various projects related to corporate social responsibility promoted by RBA.

Conflict minerals

Procurement of responsible metal raw material procurement behavior

Purchase of “conflict minerals” (gold, Tungsten, tin and tantalum) and cobalt mines will indirectly fund or benefit armed groups related to human rights violations, and these minerals are likely to flow into the supply chain of the electronics industry. In order to solve this problem, Lumens has introduced a due diligence plan for conflict minerals since 2012. Lumens encourages suppliers to follow the OECD guidelines (1), transparently disclose conflict minerals and cobalt mines contained in products and components, and requires suppliers to quote the conflict minerals report template (CMRT) and cobalt minerals report template (CRT) for disclosure Smelter information reports of gold, tungsten, tin, tantalum and cobalt used in the supply chain, but suppliers are not prohibited from purchasing qualified conflict minerals from DRC and its neighboring areas and disputed areas. In addition, Lumens also promotes the "RMI (formerly CFSI) Qualified Smelter List" in the supply chain to encourage smelters to participate in the "Responsible Minerals Guarantee Program (RMAP, formerly CFSP)". Lumens respects international human rights and continues to pay attention to this issue, fulfill our commitments and comply with the Code of Conduct of the Responsible Business Alliance RBA (formerly EICC), and fulfill the responsibilities of corporate citizens.

Supply Chain Management

Audit to ensure supply chain meets requirements

In order to promote the implementation of the corporate social responsibility management system in the entire supply chain and seek sustainable development, the company formulates internal process documents in accordance with international norms and conducts supply chain management, requiring suppliers to comply to ensure the environment, safety and health of our supply chain Meet the social expectations of labor rights, and regularly hold supplier conferences to publicize corporate social responsibility requirements and supplier management policies. From 2020, Lumens will begin to require new suppliers or existing suppliers to change contracts. They must commit to abide by the Code of Conduct published by the Responsible Business Alliance (RBA). For major suppliers, they are also required to conduct self-assessment of corporate social responsibility.

Lumens respects international labor rights and interests and cooperates with partners to promote labor human rights in the industrial value chain. We are committed to promoting and enhancing the overall sustainability value. We also encourage suppliers to participate in the RBA Validated Audit Process (VAP). Through the objective perspective of third parties, we help to review the overall sustainability performance of the supply chain.

Labor human rights

Respect basic labor human rights and protect employee rights

In order to promote the importance of human rights protection and avoid the occurrence of human rights violations, Lumens complies with relevant labor laws and regulations, protects the legitimate rights and interests of employees, and respects internationally recognized basic human rights principles. At the same time, it formulates relevant management policies and procedures, and at least every Two years of re-identification, assessment and control of risks related to labor rights and interests to protect employees' basic labor human rights, including labor safety. We employ our employees first and foremost for the right place, value equal opportunities, prohibit any form of harassment, discrimination or inhuman treatment of employees, and regularly track related complaints. Lumens is committed to maintaining a good labor-employment relationship, while observing the requirements of the RBA (formerly EICC) Code of Conduct, respecting the employees ’right to freely choose occupations, and prohibiting illegal employment of child labor.

Lumens conducts education and training in accordance with regulations and RBA standards, and incorporates labor human rights issues into corporate social responsibility education and training and newcomer education and training.

Charitable activities

Set aside 0.5% of after-tax surplus for public welfare

Lumens supports and participates in various public welfare activities, community participation and caring actions, in order to realize the PureCSR policy formulated by the group, hoping to expand from the internal to the neighboring communities, and then extend the care to the places where it is most needed. In order to fulfill corporate social responsibility and implement the business philosophy of contributing to the human social environment, the company is able to set aside about 0.5% of the annual after-tax surplus for public charity purposes. The company actively participates in public welfare activities and sponsors various organizations. In addition to devoting itself to the issues of care for the weak and environmental protection, it has also invested in the promotion of culture and sports in recent years. Encourage donation, blood donation activities, environmental health care, etc., by giving back to the society to do a good job in the enterprise and contribute to the society. The responsibility of citizens. In addition to building his own abilities, he is willing to promote his own experience and energy to the academic world. Receiving visits from academia, associations and government units.

5. Stakeholder communication

Establish communication channels and actively respond to issues

Lumens is committed to pursuing business ethics, sticking to the principles of honesty, diligence, advocacy, and pragmatism. Based on the principle of honest operation, in order to make stakeholders of the company better understand the company's corporate ethics, The "Code of Ethical Conduct Reference Example" sets Lumens "Code of Ethical Conduct" for compliance.

The Audit Office is equipped with a reporting line and a mailbox to provide stakeholders with a channel to report complaints. For reporting matters, including anonymous reports and named reports, the company will clarify the relevant matters and other relevant evidence of the content of the report. Appropriate disciplinary measures, and promise to keep the identity of the informant and the content of the report confidential, and the company will protect the informant and employees involved in the investigation process from unfair retaliation or treatment.


Contact Person for Reporting Appeal Audit Office: Miss Jiang Jiarong
Report complaint hotline: + 886-3-5526255
Report complaint email: Viena.Jiang@lumens.com.tw
Reporting case handling procedures