User Experiences Improvement Plan Notice

Thank you for purchasing the product of Lumens Digital Optics Inc. (hereinafter referred to as "We", "us", or "Lumens"). To improve our software products and continue providing users with excellent experiences, we hereby sincerely invite you to participate in our "User Experience Improvement Plan" (the "Plan"). During the process of the Plan, we will collect, process, and use the information regarding your usages of our software product. If you have fully understood and agreed with the following contents, please click "I have read and accepted the forgoing contents."


1. Information Categories

During your participation in the Plan, Lumens will collect, process, and use the following information regarding your usage of software, to keep improving user experiences:

a. Computer operating system version;

b. The version of the software provided by us, and the parameter settings that users have set for the software and their device;

c. The interaction frequency and number of times between users and the software interface;

d. The information of device events, such as error codes or crash events.

2. Purpose of Collect, Process, and Use Information

We will use the information stated in Article 1 for the following purposes:

a. To provide you with richer user experiences, including user interface improvement, new function development, software, and firmware update plans, devices maintenance, problem solving, and any other relating supports; 
b. To improve and develop our products; 
c. For any other aspects relating to our business operation of the products, including efficacy analyses, new product development, and research.

3. Termination

If you would like to terminate your participation in the Plan and require us to stop collecting, processing, using, or to delete any information listed in Article 1, you may contact our local offices via phone or email through the contact information of each country/ district on our website (https://www.mylumens.com/en/Contact).

4. Amendment

If in the future there is any amendment to this notice, we will update it immediately in the software downloaded by you for your confirmation. If you do not consent again, you will not be able to continue participating in the Plan.

5. Others

If any of your personal data, other than the information listed in Article 1, are collected, processed, or used by us during your participation in the Plan, we will manage it in accordance with our privacy policy. For more details, please visit our website (https://www.mylumens.com/en/Page/1/CCPA).

6. Dispute Resolution

You agree that all disputes arising from or in connection with this Plan shall be resolved according to the laws of R.O.C., and Taiwan HsinChu District Court shall be the court of competent jurisdiction for the first instance.